Governance & Adoption

A huge proportion of IT transformations fail. In large part, this is because institutions do not have strategies in place to generate momentum and sustain long-term change. To address the literally billions of dollars wasted on unsuccessful IT programs across the industry, FWD View has made adoption a fundamental pillar of our overall offering.

Through our partnership with AppLearn, we leverage the best in class in adoption software, Adopt™. Our deep domain experience within financial markets and specific applications drives the content of a platform leveraged by over 5 million users globally at some of the world’s largest brands. FWD View’s offering covers a few key objectives:

  • Accelerate user on-boarding
  • Increase productivity and data accuracy
  • Empower enterprise training and support, on-demand and one-to-one
  • Provide a consistent support experience across all applications
  • Reduce support costs and defects tickets
  • Reduce training costs
  • Optimise client investment in technology